Last updated: 3 July 2026
Hangzhou Sciener Smart Technology Co., Ltd. ("Sciener", "we", "us") operates the website https://www.smartdoc.top (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to visitors of the Site.
Information we collect
We collect information in the following ways:
- Information you provide directly. When you contact us or submit a form, you may share your name, email address, company and message content.
- Information collected automatically. Like most websites, our server and analytics tools may automatically log technical data such as your IP address (often truncated), browser type and version, device type, referring page, pages visited, and the date and time of each visit.
- Cookies and similar technologies. See our Cookie Policy for details on the cookies we and our partners use.
How we use your information
We use the information we collect to:
- operate, maintain and improve the Site and its content;
- respond to your enquiries and provide support;
- understand how visitors use the Site so we can improve it;
- detect, prevent and address technical issues, fraud or abuse;
- comply with applicable legal obligations.
Google AdSense and third-party advertising
This Site may display advertisements served by Google and other advertising partners. As a result:
- Third-party vendors, including Google, may use cookies to serve ads based on a user's prior visits to this and other websites.
- Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our Site and/or other sites on the internet.
- You may opt out of personalised advertising by visiting Google Ads Settings. You can also opt out of third-party vendors' use of cookies for personalised advertising by visiting www.aboutads.info.
- Third parties may collect data such as your device identifiers, IP address and browsing activity in order to measure ad effectiveness and provide aggregated reporting.
We do not control the cookies used by third-party advertising providers, and their use of data is governed by their own privacy policies.
Cookies
We use cookies to keep the Site working, remember your preferences (such as language), measure traffic and, with your consent, serve advertising. A full list of cookies and their purpose is available in our Cookie Policy. You can manage cookies through your browser settings and via the cookie banner shown on your first visit.
Data retention
We retain personal information only for as long as is necessary to fulfil the purposes described in this policy, to comply with legal obligations, to resolve disputes and to enforce our agreements. Form submissions are kept for the minimum period needed to respond and provide support.
Your rights
Depending on your location, you may have the right to:
- access the personal data we hold about you;
- request correction or deletion of your personal data;
- object to or restrict certain processing;
- withdraw consent to processing based on consent (such as advertising cookies).
To exercise any of these rights, contact us at service@sciener.com.
Children's privacy
The Site is not directed to children under the age of 13 (or the equivalent minimum age in the relevant jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
Data security
We implement reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is completely secure.
International transfers
Your information may be processed in countries other than your own. By using the Site, you consent to such transfers in accordance with this Privacy Policy.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.
Contact us
If you have questions about this Privacy Policy or our data practices, contact us at:
Hangzhou Sciener Smart Technology Co., Ltd.
Hangzhou, Zhejiang, China
Email: service@sciener.com