Last updated: 3 July 2026

These Terms of Service ("Terms") govern your access to and use of the website https://www.smartdoc.top (the "Site"), operated by Hangzhou Sciener Smart Technology Co., Ltd. ("Sciener", "we", "us"). By accessing the Site, you agree to these Terms. If you do not agree, please do not use the Site.

Use of the Site

You may use the Site for lawful purposes and in accordance with these Terms. You agree not to:

  • use the Site in any way that violates applicable laws or regulations;
  • attempt to gain unauthorised access to any part of the Site, its systems or networks;
  • interfere with or disrupt the Site, its servers or the networks on which it is hosted;
  • introduce viruses, malware or other harmful code;
  • scrape, copy or republish substantial portions of the content without permission;
  • use automated means to access the Site in a manner that sends more requests than a human could reasonably generate.

Intellectual property

The Site content — including text, documentation, specifications, graphics, logos and the Sciener name — is owned by or licensed to Sciener and is protected by intellectual property laws. Product documentation is provided for your legitimate use in understanding, selecting, installing and supporting Sciener products.

You may not reproduce, distribute or create derivative works from the content without prior written permission, except for personal, non-commercial use or as permitted by applicable law.

Product information

Specifications, features and other product information on the Site are provided for general informational purposes and may be updated without notice. Images may differ from actual products. Nothing on the Site constitutes a binding offer or warranty; sales are governed by separate agreements. Always confirm current specifications with our team before placing an order.

The Site may contain links to third-party websites or reference third-party services (such as the TTLock / Sciener app or integration platforms). We are not responsible for the content, policies or practices of third parties and encourage you to review their terms and privacy policies.

Disclaimer of warranties

The Site and its content are provided "as is" and "as available" without warranties of any kind, whether express or implied. While we strive to keep documentation accurate and up to date, we do not warrant that the content is error-free, complete or current.

Limitation of liability

To the maximum extent permitted by law, Sciener shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or data, arising out of your use of or inability to use the Site.

Indemnification

You agree to indemnify and hold harmless Sciener from any claims, damages or expenses arising from your misuse of the Site or your violation of these Terms.

Changes to these Terms

We may revise these Terms at any time. The most current version will be posted on this page with a revised "Last updated" date. Your continued use of the Site after changes take effect constitutes acceptance of the revised Terms.

Governing law

These Terms are governed by the laws of the People's Republic of China, without regard to conflict-of-law principles. Any disputes shall be resolved in the courts of Hangzhou, Zhejiang, China, unless otherwise required by mandatory local law.

Contact

Questions about these Terms? Contact us at service@sciener.com.